At WappChatify, we strive to ensure complete customer satisfaction with our services. Please read our Refund & Cancellation Policy carefully to understand your rights and our procedures.

1. Cancellation of Services

You may cancel any subscription or service plan at any time by contacting our support team at sales@cyrustechnoedge.com. Cancellations will be effective from the end of the current billing cycle, unless otherwise specified.

Please note that cancellation requests must be submitted at least 7 days before the next billing date to avoid being charged for the next cycle.

2. Refund Eligibility

Refunds may be issued in the following cases:

• Technical issues or service outages not resolved within a reasonable time frame.
• Duplicate or incorrect billing charges.
• Cancellation of annual or long-term plans within a specified cooling-off period of 14 days from the date of purchase.

Refunds are not provided for:

• Change of mind or dissatisfaction with the service after usage.
• Failure to comply with the terms and conditions of service.
• Services rendered as per customized or bespoke agreements.

3. Refund Process

To request a refund, please contact our support team at sales@cyrustechnoedge.com within 14 days of the eligible event.

Once your refund request is reviewed and approved, we will process the refund using the original payment method. Please allow 7-14 business days for the refund to appear in your account, depending on your bank or payment provider.

4. Partial Refunds

Partial refunds may be granted in certain circumstances, such as service interruptions or billing errors, at our sole discretion.

5. Modifications to the Policy

WappChatify reserves the right to update or modify this Refund & Cancellation Policy at any time. Any changes will be communicated via email and posted on our website with an updated effective date.

Contact Us

If you have questions or require assistance related to cancellations or refunds, please contact us:
📧 sales@cyrustechnoedge.com
📞 +91 97999-50555