At WappChatify, your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with our services, including our website, platforms, and communication tools.

1. Who We Are

WappChatify is a business communication platform that empowers brands through seamless and intelligent engagement tools. Our services include:

• WhatsApp Business API
• SMS Marketing
• Email Campaigns
• Voice Call & IVR Solutions
• Longcode Messaging
• Logo Designing

2. Information We Collect

We may collect the following types of personal and business information:

• Contact Information: Name, phone number, email address, business name
• Communication Data: Messages sent via WhatsApp, SMS, Email, or IVR
• Usage Data: How you interact with our services and platforms
• Marketing Data: Preferences, feedback, and campaign interactions
• Design Preferences: Information you provide for logo designing or creative projects

3. How We Use Your Information

• Deliver and manage communication services (WhatsApp, SMS, Email, Voice, etc.)
• Automate customer engagement and support through AI and IVR tools
• Design personalized marketing campaigns and creative assets
• Improve service quality, troubleshoot issues, and enhance user experience
• Send important updates, offers, and reminders based on your preferences

4. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

• Service Providers: For infrastructure, analytics, and campaign delivery
• Regulatory Bodies: If legally required for compliance or investigations
• Business Transfers: If we undergo a merger, acquisition, or asset sale

5. Data Security

We implement industry-standard security protocols to protect your data from unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and secure storage methods.

6. Your Rights

Depending on your location, you may have the right to:

• Access the data we hold about you
• Request correction or deletion of your information
• Opt-out of marketing communications at any time
• Withdraw consent for certain data uses

To make any of these requests, contact us at sales@cyrustechnoedge.com.

7. Cookies and Tracking

Our website and platforms may use cookies or similar technologies to improve functionality, analyze usage, and tailor content. You can manage cookie preferences in your browser settings.

8. Third-Party Links

Our services may include links to third-party sites or platforms. We are not responsible for their privacy practices and encourage you to review their policies.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:
📧 sales@cyrustechnoedge.com
📞 +91 97999-50555